A spacious and elegant hotel lobby with natural lighting, cosy seating, and a welcoming reception area at Dhanalakshmi Srinivasan Hotels, Perambalur

Policies

Refund Policy

  • In case of refund, bank transaction charges will be deducted over and above the cancellation charges. Refund will be processed within 7 to 14 working days after management authorisation.

  • In case of credit card transactions, the refund will be done only to the bank account of the respective cardholder (after deducting the bank service charges).

  • Hotel tariffs and other prices are subject to change at any time and without prior notice.

  • Guests will have to pay taxes on the published tariff as per the Government notification.

  • The Management reserves to itself the absolute right of admission to any person in the hotel premises. The hotel reserves the right to deny admission.

  • We reserve the right to change any brochure or information on the website before or after your booking due to any events beyond our control. In case we are aware of any changes, in advance we will notify you.

  • Guests are requested to read carefully the information/photos given on the website regarding the tariff, facilities, location, etc, before making the payment.


Cancellation / No-show Policy

Cancellation / change in arrival date must be intimated to us in writing. In case of a no-show or guaranteed reservation, the hotel reserves the right to levy a retention charge for the entire stay. Cancellation / change in date will attract the following retention charges:

  • 5 days before the Arrival date: 25% of the proposed period of stay will be kept as a retention charge.

  • 2 days before the Arrival date: 50% of the proposed period of stay will be kept as a retention charge.

  • 24 Hours within the Arrival Date: No refund

Note: No refund for early checkouts beyond the proposed duration of stay


Privacy Policy

This privacy policy sets out how we use and protect any information that the guest gives us when they use this website.

  • We are committed to ensuring that the guests' privacy is protected. Should we ask the visitor / guest to provide certain information by which they can be identified when using this website, then the visitor / guest can be assured that it will only be used in accordance with this privacy strategy.

  • We at Dhanalakshmi Srinivasan Hotels are committed to the privacy of everyone who accesses our website, www.dshotel.net only collect personal data about the visitor / guest as needed to provide them with outstanding service, and to help process their request or provide them with information.

  • We will collect personal identification (issued by the Government Authority) and contact details to share the reservation confirmation details and promotion offers. If you are from other nationalities, we will share your details on the Government Portal (C FORM).

Continue your booking